1) All Qualifying Entrants will be deemed to have read and accepted the Terms and Conditions and agree to be bound by them.

2) You must be 18+ to enter and all travelers must be 14+ for insurance purposes, must have a valid Passport and be available for travel on the date of the trip.

3) The closing date for the Competition will be clearly posted on the Competitions page. However, should all available tickets have sold out before the specified closing date, the Competition shall be closed early.

4) The Competition will be drawn on the draw date stated on the Competition page and will not be rolled over or extended. Regardless of ticket sales, the Prize will be won.

5) All Qualifying Entrants are solely responsible for providing accurate and current contact details to Phoenix Adventures Ltd. Phoenix Adventures Ltd will be in no way liable for any inability or inaccuracies with contact details or the lack of contact made by the winning entrant due to the Qualifying Entrant providing inaccurate contact details.

6) Availability and pricing of the Competition is at the discretion of the staff at Phoenix Adventures Ltd and will be specified at or before the point of sale on the Website or social media.

7) All Entries will become the property of Phoenix Adventures Ltd on receipt and will not be returned.

8) Once the Entry is submitted, the Entrant’s card payment will be electronically approved.

9) Qualifying Entrants may enter the Competition for free by sending their entry on a unenclosed hand written postcard in the post to the below address stating: (i) The Competition the Entrant wishes to take part in, (ii) the Entrants full name, postal address, email address, mobile phone number, date of birth & Reference Number (iii) the Competition Question Answer. The address to send the postcard to is: Phoenix Adventures Ltd, PO Box 69, Swaffham, PE37 9AY. All free entries must be received by 12 noon on the draw date of the Competition. All details are required to be either typed or very clearly written. Phoenix Adventures Ltd reserves the right to not enter Qualifying Entrants into the Competitions if the relevant member of staff cannot read the Entrants writing on their postal entry. 1 Postcard required per entry, if you select 20 FREE entry's then 20 Postcards will be required to validate your entry.  If Phoenix Adventures Ltd receive one letter/envelope through post containing multiple entries this will not comply with the above Terms and Conditions and will not be entered.

10) Entries can only be made for single Qualifying Entrants. Entries cannot be made on behalf of other parties. Phoenix Adventures Ltd reserves the right to void any entries if they believe someone is using multiple names to enter the Competition more than the maximum number of entries per person for the Competition. This applies to both paid Entries via the Website and free Entries via post.

11) All Entries to the Competition are final and no refunds shall be made at any time or for any reason. Exceptions include: entries submitted after the closing date, when the maximum number of entries is reached when the Competition will close, as well as in the rare case that duplicate payments for a single order are authorised.

12) No cash alternative is available.

13) Phoenix Adventures Ltd reserves the right to cancel the Competition at any time either before or after tickets have been sold. If the Competition is cancelled, Phoenix Adventures Ltd will return the entry fees to each Entrant either by bank card refund or by cheque and in one combined payment where several entries have been made by a Qualifying Entrant. Where the entry fee is returned, Phoenix Adventures Ltd shall have no further liability to the Qualifying Entrant or to any other person.

14) Phoenix Adventures Ltd will reserve the right to disqualify any entrant entirely at the discretion of the management of Phoenix Adventures Ltd if there are reasonable grounds to believe the Entrant has acted in breach of any of these Terms and Conditions.

15) All Entrants entering into the Competition must acknowledge that their payment for each entry does not guarantee in any way that they will win the prize.

16) Phoenix Adventures Ltd do not accept responsibility for entries which we do not receive due to failures in computer systems, other malfunctions, high internet traffic, hardware failure, software failure, server faults or any other reason.

17) The Entrant agrees that the ‘Consumer Contracts (Information, cancellation and Additional Charges) Regulations 2013’ for any goods and services ordered online supplied within 30 days will not apply to any Competition or Prize on the Website.

18) Anyone booked on the trip may take part in the Prize Draw Competition. If you win, you may either gift your prize to family/friends or we can issue a refund for the trip booked - you must inform us if you wish to have a refund of any payments made.